HopDoc and Transact Bank’s European Affiliate Team Up to Extend Free Telemedicine Platform to Doctors in the UK

Strengthening Patient Relations while Streamlining Payment Processing

Hopdoc, a telemedicine startup, and Transact Bank N.A., a bank focused on fintech and payment processor, are teaming up with Transact Pro, the bank’s European affiliate, to deliver a friendly, secure and compliant telehealth platform to physicians in the UK so that they can easily continue to meet with patients amidst social distancing practices. Transact Pro will provide the necessary processing technology to facilitate local and cross-border online payments.

Hopdoc launched its HIPPA-compliant telemed solution in the US in early April, and is now introducing it in the United Kingdom to provide doctors the tools they need to keep their patients and their practices healthy. It is free to independent doctors and clinics during the Covid-19 crisis, and providers can register at www.hopdoc.com. 

“Covid-19 has dramatically shifted the landscape, highlighting a crucial role that digital online technologies play in alleviating the stress so many people are experiencing in the face of this global crisis,” said John Leu, CEO, Hopdoc. “Unlike most traditional telemedicine platforms that assign patients to random physicians on each visit, Hopdoc preserves the patient-physician relationship by allowing access to family doctors who know their patients’ backgrounds and medical histories.”

 “We gladly hopped at the opportunity to bring our global reach and payments expertise to Hopdoc’s innovative solution so that patients can continue to see their trusted physicians virtually, whether down the street or across the globe,” said Mark Moskvin, chief executive officer, Transact Bank. “We take pride in our nimble approach to responding to partner needs, especially with solutions that help transition to ‘new normal’ methods of interaction.”

Hopdoc’s secure system runs in the cloud and is accessible on any device with a browser, allowing practices to quickly integrate telemedicine into their daily office workflow. Transact Pro’s gateway will seamlessly integrate with the Hopdoc platform, allowing simple one-click billing and payments. Advanced features like recurring payments permit patients to pay over time by securely storing customer and credit card details, a lifeline in times like these.